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Transparent Legal Entity & Trusted Operating Standards

All operations across the WingsGroup ecosystem are backed by VietWings' licensed legal entity, strictly complying with the Vietnam Tourism Law and upholding customer interests.

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Traveller checking a travel checklist and journey details before booking

Corporate Trust & Standards

Clarity helps you choose with confidence.

WingsGroup is a travel services ecosystem operated by Vietwings Tourism JSC, connecting specialized teams for every journey requirement.

Confirmed legal identity

CÔNG TY CỔ PHẦN DU LỊCH ĐÔI CÁNH VIỆTTên viết tắt: VIETWINGS.,JSCĐại diện: Giám đốc Phạm Nguyễn QuânMST: 0109983118GP Lữ hành QT: 01-2336/2023/TCDL-GP LHQTTrụ sở: Tầng 2 số 28B ngõ 44 Phố Hào Nam, phường Ô Chợ Dừa, quận Đống Đa, TP Hà NộiVP Du lịch: Tầng 12, Ngọc Khánh Plaza, Số 1 Phạm Huy Thông, Giảng Võ, Hà Nội
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01 - Direct Authentic Service

Direct connection with airlines, premium hotels and vetted local operators to minimize intermediary risks.

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02 - Clear Contracts & Transparent Pricing

Every service is confirmed prior to departure with transparent rates and no hidden charges.

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03 - Dedicated 24/7 Specialist Support

Continuous accompaniment from initial inquiry, throughout the journey, until your safe return.

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International Travel License

01-2336/2023/TCDL-GP LHQT

Issued by Vietnam National Administration of Tourism, legally certified.

Aviation & Service Partners

Official Partnerships

Direct connectivity with Vietnam Airlines, Vietjet, Bamboo Airways and major international airlines.

24/7 Accompaniment & Care

Clear Contracts & Transparency

Transparent terms, full insurance, and proactive assistance throughout the voyage.

VietWings Travel certified airline partner and authorized agency accreditation

Compliance

4 Legal Commitments & Traveler Protection Safeguards

Strict alignment with Vietnam Tourism Law and international travel industry safety benchmarks.

Standardized Contracts Under Tourism Law

Detailed service schedules, transparent inclusions, clear refund and cancellation policies, and zero hidden add-ons.

500,000,000 VND Statutory Bank Escrow

Official financial deposit blocked at a commercial bank under state supervision to guarantee traveler indemnification.

100% Electronic VAT Invoices & Audited Finances

Prompt, transparent corporate invoicing compliant with Ministry of Finance regulations.

Personal Data Privacy Under Decree 13/2023/ND-CP

Secure management of customer passports, flight records, and payment data with strict confidentiality.

Safety Standards

Financial Guarantees & Operational Safeguards

Concrete metrics backing our commitment to worry-free travel.

500M VND

Bank Escrow Deposit

Legally mandated protection fund under Tourism Authority supervision.

2.4B VND

Insurance Coverage Limit

Underwritten by reputable international insurance partners per incident.

< 15 Mins

Inquiry Response Time

Direct assistance via specialized route coordinators.

24/7

Emergency Support Hotline

Dedicated emergency assistance available day and night at 0912 910 101.

Frequently Asked Questions on Legal Protection

Essential legal facts and verification guidelines for travel organizers.

How can I independently verify VietWings' International Tour Operator License?

You can check License No. 01-2336/2023/SDL-GP LHQT directly on the official national tourism enterprise portal of the Vietnam National Authority of Tourism (vietnamtourism.gov.vn) or request certified copies during contract finalization.

How does the 500 million VND bank escrow deposit protect customers?

Under Vietnamese law, the statutory escrow deposit is held in a dedicated frozen bank account that the travel company cannot withdraw without regulatory approval. In any unforeseen operational default, the bank and tourism authority use this fund directly to reimburse and repatriate travelers.

Are corporate groups provided with full VAT invoices and formal contracts?

Yes. 100% of corporate travel arrangements, conferences, and ticketing orders receive official electronic VAT invoices along with comprehensive bilateral service contracts.

Journey consultation

Speak with a specialist.

Share what you need. The WingsGroup team will listen carefully and clarify your plans before the journey begins.

Zalo OAOpen a direct chat with Wingsgroup - Vietwings Travel.
Trust & Legal Credentials VietWings | Travel Ecosystem | WingsGroup